Communication Preferences

v1.0 — effective 9 September 2026

This page explains the messages OnShift Education (RTO 41304) may send you, which ones you can stop, and how to change them. You do not need an account or a login to read it.

Messages you can opt out of

• Marketing and course promotion — news about courses, offers and events.
• Reminders — prompts about an unfinished enrolment or getting started.
• Wellbeing check-ins — a neutral offer of support during your course. Opting out never affects your enrolment or your results.

Messages we still need to send

Some messages are part of running your training and continue regardless of your preferences: enrolment and payment confirmations, replies to something you asked us, complaint and appeal correspondence, and anything we must send you for safety, legal or contractual reasons.

How to change your preferences

Use the unsubscribe link in the footer of any message we send, or email privacy@onshift.edu.au and tell us which category you want to stop. We action opt-outs straight away.

Your information

How we handle your personal information — including sensitive information, overseas processing, identity checks and your rights — is described in our Privacy Policy. You can raise a concern through our complaints and appeals process.

Awaiting human/legal review: the exact opt-out response timeframe and the full list of message categories are still to be confirmed and are not a legal commitment as written.