Policy centre
Every OnShift Education policy, with its version, the date it took effect and whether it is published. No login is needed.
Published documents
v1.1 — effective 9 September 2026
How OnShift Education collects, uses, stores and shares personal information, and how you can access, correct or complain about it.
Version history (2)
- v1.1 — effective 9 September 2026 · current · Corrected the current provider wording: accredited training is delivered by Onshift Education, RTO 41304. Eden LMS Pty Ltd trading as Eden & Onshift Education remains the contracting entity. Earlier versions are unchanged.
- v1.0 — effective 1 July 2026 · previous version · First published version.
v1.1 — effective 9 September 2026
The terms for buying and using course access: a one-off fee, 12 months of personal access starting when payment is confirmed, refunds, acceptable use, support and Queensland governing law. Accredited enrolment is separate.
Version history (2)
- v1.1 — effective 9 September 2026 · current · Corrected the current provider wording: accredited training is delivered by Onshift Education, RTO 41304. Eden LMS Pty Ltd trading as Eden & Onshift Education remains the contracting entity. Earlier versions are unchanged.
- v1.0 — effective 9 September 2026 · previous version · First published version — course access (digital content), one-off fee, 12-month access period.
v1.0 — effective 9 September 2026
What cookies and measurement tags this site uses, and how to change your choices. Kept separate from accepting terms or acknowledging the privacy policy.
Version history (1)
- v1.0 — effective 9 September 2026 · current · First published version.
v1.0 — effective 9 September 2026
What messages we send, which ones you can opt out of, and how to stop or change them.
Version history (1)
- v1.0 — effective 9 September 2026 · current · First published version.
v1.0 — effective 1 July 2026
How to raise a complaint or appeal a decision, and what happens next.
Version history (1)
- v1.0 — effective 1 July 2026 · current · First published version.
v1.1 — effective 9 September 2026
When fees are refundable and how refunds are processed.
Version history (2)
- v1.1 — effective 9 September 2026 · current · Corrected the current provider wording: accredited training is delivered by Onshift Education, RTO 41304. Eden LMS Pty Ltd trading as Eden & Onshift Education remains the contracting entity. Earlier versions are unchanged.
- v1.0 — effective 1 July 2026 · previous version · First published version.
Cookies and tracking
Cookie choices are a browser preference and are kept separate from accepting terms or acknowledging the privacy policy — turning cookies off does not change your enrolment or your rights, and a cookie choice is never recorded as an acceptance. Read the Cookie Policy & preferences (v1.0 — effective 9 September 2026) and change your choices there.
Questions about any of these documents: privacy@onshift.edu.au
These documents are published by Eden LMS Pty Ltd (ABN 25 653 776 026, ACN 653 776 026), trading as Eden & Onshift Education, 2/30 Maddox Street, Alexandria NSW 2015. Accredited training is delivered by Onshift Education, RTO 41304.